Empowering IOCL Refineries with X-Force AIMS
- SSM Infotech Pvt. Ltd.

- Nov 23, 2020
- 2 min read
Updated: 3 days ago

Industry: Oil & Gas Refinery
Solution Deployed
X-Force Alarm Information Management System (AIMS)
Plant-level AIMS Deployments
Centralized Enterprise AIMS Platform
Business Challenges
Indian Oil Corporation Limited (IOCL), one of the largest refining enterprises in Asia, operates multiple refinery sites with more than 10 process plants per site. Each plant was facing significant operational challenges:
Excessive Alarm Volume: Over thousands of alarms per plant per day, overwhelming operators and making prioritization difficult.
Fragmented Visibility: Lack of a centralized platform to monitor alarm performance or benchmark plants.
Limited Diagnostics: Absence of advanced analytics to perform root cause analysis and identify first-out events.
Compliance Gaps: Difficulty in aligning with EEMUA 191 and ANSI/ISA 18.2 alarm management standards.
Operational Inefficiencies: Slower response times due to fragmented alarm data and no enterprise-wide insights.
Our Solution: X-Force AIMS Suite
IOCL partnered with us to implement a scalable and intelligent alarm management ecosystem that transformed both plant-level and enterprise-wide alarm management.
Plant-Level AIMS
Seamless integration with DCS, PLC, and SOE systems.
Real-time alarm monitoring with contextual plant-level analytics.
Automated Excel-based reports for shift and daily reviews.
Improved operator efficiency by filtering critical alarms from routine noise.
Centralized Enterprise AIMS
Unified dashboard aggregating alarms across all refinery plants.
KPI-driven insights for alarm rates, performance tracking, and benchmarking.
Automated SMS and email alerts for high-priority excursions.
Enterprise-wide governance with cross-plant comparability.
Advanced Analytics & Compliance
Embedded KPI dashboards for weekly and monthly trends.
Tools for root cause analysis and deviation detection.
Automated compliance framework aligning with EEMUA 191 and ANSI/ISA 18.2.
Key Outcomes
Alarm Rationalization: Reduced alarm noise from 15,000+ daily alarms to actionable volumes per plant.
Operator Focus: Empowered operators to concentrate on high-priority alarms, improving decision speed.
Enterprise Visibility: Centralized view enabled faster corrective actions and cross-plant performance benchmarking.
Compliance & Governance: Established alignment with global alarm management standards.
Productivity Gains: Measurable improvements in plant performance and operator responsiveness across IOCL refineries.

Why X-Force AIMS?
Scalable Architecture for multi-plant and enterprise-wide rollouts.
Real-time Monitoring with contextual, actionable insights.
Smart Notifications for proactive incident management.
Compliance-Ready with leading global standards.
Customizable Dashboards for both plant-level and enterprise KPIs.
X-Force AIMS is redefining how IOCL manages alarms—turning overwhelming data into actionable intelligence, ensuring safer operations, and enabling digital transformation at scale.




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