Enterprise AIMS — Turning Data into Intelligent Action

Overview

Reliance Industries Limited (RIL), one of India’s largest Oil & Gas and Petrochemical corporations, embarked on a digital transformation initiative to enhance alarm visibility, Fire & Gas (F&G) monitoring, and operational readiness across its manufacturing sites.

The objective was to establish a centralized, enterprise-wide alarm intelligence system that improves safety performance, operational reliability, and decision-making efficiency through Enterprise AIMS.

Challenges

• Fragmented Alarm Visibility: Multiple systems across sites made it difficult to access consolidated, real-time alarm insights.

• Emergency Readiness at DMD: The CES (Central Emergency Services) team needed instant alerts for critical tags to respond faster during emergencies.

• Maintenance Optimization at JMD: The F&G system required continuous monitoring of standing tags to effectively plan AMC (Annual Maintenance Contract) activities and reduce unplanned downtime.

Digital Solution: Enterprise AIMS Implementation

To address these challenges, RIL deployed Enterprise AIMS (Alarm Information Management System) — a centralized, intelligent digital platform designed to unify alarm and event data from multiple DCS environments.

Key Features & Deployments

• Unified Alarm Intelligence: Enterprise AIMS aggregates real-time alarm data from DCS systems, creating a single source of truth across Dahej and Jamnagar divisions.

• Proactive Notifications: At DMD, the system automatically dispatches SMS alerts for critical tags, ensuring immediate CES response readiness.

• Data-Driven Maintenance: At JMD, AIMS delivers automated reports highlighting standing tags, enabling predictive maintenance and optimized F&G system performance.

• Enterprise Centralization: The platform standardizes alarm management practices across both sites, providing enterprise-wide visibility and compliance tracking.

Results & Impact

• Centralized Alarm Ecosystem: Unified dashboard for multi-site visibility and faster decision-making.

• Improved Safety Readiness: Real-time alerts enhanced CES team’s response time during emergencies.

• Predictive Maintenance Enablement: Trend-based insights for proactive maintenance scheduling.

• Operational Efficiency: Reduced manual reporting and improved coordination between maintenance and operations teams.

• Scalable Enterprise Architecture: Easily extendable to additional RIL manufacturing units.

Customer Testimonial

“Enterprise AIMS transformed our alarm management by centralizing visibility and improving site coordination. It’s a significant step toward digital safety excellence.”— RIL Operations Team

Outcome

With Enterprise AIMS, RIL achieved a fully centralized alarm intelligence environment, aligning with its vision of digital transformation and operational excellence.The system not only enhances safety and compliance but also empowers real-time decision-making, setting a new enterprise benchmark in digital plant monitoring and alarm analytics within the Oil & Gas sector.