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  • Writer's pictureSSM Infotech Pvt. Ltd.

Success Story: X-Force AIMS at Sharjah Electricity and Water Authority

Updated: May 5, 2021

Industry: Power and Utility

Product: X-Force Alarm Information Management System (X-Force AIMS)


  • Immediate root cause diagnosis of plant abnormal conditions

  • Centralised alarm visualisation from different makes of DCS

  • Monitor critical alarm tags on a regular basis

  • Minimize the frequency of alarms generation to achieve plant uptime

  • Establish alarm rationalization as per EEMUA 191 or ANSI/ISA – 18.2 standards.


  • Lack of tools to authenticate the approx. 5000+ alarms produced by each DCS unit

  • No centralized control for operators to provide timely response and identify any first-out occurrences

  • Fail to identify the root cause of key process deviation from their normal state

  • Unable to achieve the alarm counts less than 144 as per the global standards


  • Seamless integration of X-Force AIMS with Emerson and Yokogawa DCS

  • Advanced tools to consolidate data from plant units for the exact count of alarms per hour, day, and shift

  • Customized KPI dashboard for accurate visualization, with weekly or monthly reports to demonstrate the root cause of every alarm

  • EEMUA 191 or ANSI/ISA – 18.2 global standards compliance


  • X-Force AIMS enabling Sharjah Electricity and Water Authority to implement immediate corrective action, thus reducing downtime and risk of losses.

  • SSM InfoTech solutions significantly increase plant efficiency by leveraging operators' focus on critical alarms.

  • Alarm rationalization as per the international standards.

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